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Claim This BusinessGallettAir Inc. Heating & Air Conditioning has been serving residential and commercial clients in West Babylon and the broader Suffolk County region for multiple decades, building a reputation grounded in technical expertise and lasting customer relationships. The company holds proper licensing and insurance for all HVAC installations and repairs in New York State, and maintains an A+ rating with the Better Business Bureau. With 408 customer reviews averaging 4.9 stars, GallettAir has earned the trust of homeowners throughout Babylon, Amityville, Lindenhurst, and Deer Park. The company operates around the clock, every day of the year, ensuring residents never face a heating or cooling emergency without access to professional service.
What distinguishes GallettAir from neighboring HVAC contractors is their unwavering commitment to post-installation support and their hands-on ownership model. Unlike companies that disappear after the initial sale, GallettAir stands behind every system they install with dedicated service department resources. The owners, Matt and his father Carmine, personally engage with customers when pricing or service concerns arise, demonstrating a family-owned approach that corporate chains cannot replicate. Their technicians arrive in marked vehicles, wear proper identification, and take time to explain diagnostics and repair options before proceeding with work. This transparency and accountability, combined with their 24-hour availability, creates a service experience that keeps customers returning for maintenance and recommended repairs.
The positive experiences shared in recent reviews concrete examples of the GallettAir difference. Maurice Cerda described waking to a non-functioning heat pump on the eve of a major storm, receiving a same-day technician dispatch before normal business hours, and having a temporary thermostat installed on the spot to ensure his family stayed warm. Martin Letowsky credited technicians Mike Z and Eric with professionalism during his furnace replacement, noting that owners Matt and Carmine personally negotiated on price while upgrading his unit. These named technicians and specific scenarios illustrate the day-to-day service that generates consistent five-star ratings.
Every review across all 408 ratings reflects either a 5-star experience or near-perfect satisfaction, with multiple clients specifically naming technicians Mike Z and Eric and praising the owners Matt and Carmine for their pricing transparency. Emergency responsiveness appears prominently in reviews, with customers noting same-day service during storms and rapid technician dispatch outside normal business hours. Pricing discussions appear in several reviews, with GallettAir addressing concerns directly through owner-to-customer conversations.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heat pump system upgrades including equipment selection, professional installation, and post-installation service department support.
New furnace installation for aging or failing units, with options to upgrade to more efficient equipment during replacement.
Same-day and after-hours emergency repairs available 24 hours daily, including rapid technician dispatch during severe weather.
Professional diagnosis of heating and cooling problems, with technicians explaining findings before recommending repairs.
Regular maintenance services to keep heating and cooling systems operating efficiently and to prevent unexpected failures.
Thermostat diagnostics and replacements, including temporary installations to restore heating when unexpected failures occur.