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About Million Air White Plains
Million Air White Plains operates as a fixed-base operator at Westchester County Airport, serving the West Harrison area and the broader Westchester County community. The facility has earned a 4.8-star rating across 181 reviews, reflecting strong customer satisfaction among private aviation clients. Travelers passing through this FBO consistently mention attentive staff and a polished terminal environment.
What distinguishes this FBO from comparable facilities in the region includes complimentary overnight accommodations for flight crews, a fleet of brand-new Mercedes E-Class crew vehicles with a generous two-hour time limit, and freshly baked cookies available each morning. Multiple reviewers note that fees remain reasonable for the level of service provided, positioning the facility as a premium but accessible option within the competitive private aviation market.
Customer experiences vary considerably. One reviewer described a seamless arrival and boarding process, praising staff members who remained attentive despite visible busyness. Another client recounted a significantly different outcome, describing a fifteen-hour wait for deicing service during snowy conditions, with multiple staff members providing inconsistent updates about truck availability and queue position.
What Customers Say
Two of three sampled reviews award 5 stars and emphasize the facility's elegant atmosphere, complimentary crew amenities, and professional staff. The single 1-star review centers entirely on a deicing service failure, describing repeated assurances that proved inaccurate and a fifteen-hour wait that prevented timely departure. No specific technicians were named in positive reviews.
Services
Aircraft Fueling
Fueling services for private aircraft visiting Westchester County Airport.
Deicing Operations
Deicing services for aircraft, though service reliability has received mixed reviews.
Crew Accommodations
Free overnight crew quarters available for flight crews requiring layover stays.
Crew Transportation
Complimentary Mercedes E-Class crew vehicles with two-hour usage allowance.
Passenger Terminal Services
Elegant terminal facilities with comfortable seating and attentive staff assistance.
Catering & Refreshments
Morning baked cookies and limited complimentary snacks for passengers and crew.
Ground Handling
Full ground handling services including passenger check-in and aircraft marshaling.