Day & Night Plumbing Co., LLC

Day & Night Plumbing Co., LLC operates as "The Drain Surgeon" from 1500 Ridge Rd. in West Seneca, New York, serving residential and commercial clients across ten municipalities including Amherst, Blasdell, Buffalo, Cheektowaga, Hamburg, and Orchard Park. The company holds a 4.8-star rating from 102 reviews and maintains Better Business Bureau accreditation. Their licensed team handles everything from fixture installations to commercial drainage projects, operating Monday through Wednesday and Thursday from 8 AM to 4 PM.

What distinguishes this contractor is their BBB accreditation combined with multi-municipal licensing coverage across the Buffalo metro area. The business operates a sister company, PJK Basement & Yard Drainage, allowing them to coordinate comprehensive water management solutions for properties facing basement flooding or yard drainage challenges. Their website emphasizes "plugged drains and sewers" as a core specialty, positioning them as specialists for one of the most urgent residential plumbing problems.

Reviewers consistently mention specific technicians by name. Lee has been praised for explaining repairs thoroughly, arriving on schedule, and cleaning up after work. Craig was described as friendly and professional by one customer who also met the owner. Lauren Sheehan noted the team's quick response to a backed-up sewer and sump pump issue during an after-hours call, calling them "very nice" and "efficient." Jon arrived within the arranged timeframe for another customer's service call.