The Altos White Plains

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About The Altos White Plains
The Altos White Plains stands as a residential apartment complex in White Plains, New York, receiving strong resident feedback with a 4.6-star rating from 438 reviews. Located in the heart of Westchester County, this modern community offers studio, one-bedroom, and two-bedroom apartments designed for professionals and families seeking quality housing in the New York metropolitan area. The building features contemporary finishes, in-unit washer/dryer access, and resident amenities throughout common areas.
Prospective residents consistently praise the leasing team's responsiveness and professionalism during the apartment search process. Multiple reviewers highlight the team's dedication to addressing questions, providing thorough property tours, and maintaining clear communication throughout the application and move-in process. The staff works to ensure a smooth transition for new residents.
Residents who have called upon maintenance or leasing staff report positive experiences with specific team members. Reviewers note that Thais Recio guided apartment hunters through the entire process with patience and attention to detail. Another resident mentions Kamilah and Thais by name for their friendly, responsive approach to addressing questions and concerns.
What Customers Say
Five of six displayed reviews award 5 stars, with recurring praise for leasing agents Thais and Kamilah. Reviewers specifically mention their responsiveness, professionalism, and helpful guidance during property tours and the leasing process. Themes across positive reviews include clean facilities, modern amenities, and smooth communication with the leasing office.
Working Hours
| Sunday | 8:30 AM–5:30 PM |
| MondayToday | 8:30 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| Saturday | Closed |
Services
Apartment Leasing
Professional assistance with apartment searches, property tours, and lease applications.
Virtual Tours
Remote viewing options for prospective residents unable to visit in person.
Pet-Friendly Housing
Cat, dog, and fish accommodations with designated breed and weight policies.
Modern Apartment Living
Contemporary units featuring in-unit washer/dryer access and quality finishes.
Resident Amenities
Access to common areas, fitness facilities, and community spaces.
Maintenance Requests
Ongoing building and unit maintenance services for current residents.