RTV Appliance Service

RTV Appliance Service operates as an appliance repair provider in Wyandanch, New York, holding a 3.1-star rating across 302 customer reviews. The business maintains weekday service hours from 10 AM to 4 PM, closing on weekends. Serving the Long Island area, the company functions as a service contractor for manufacturer warranty work, particularly handling Frigidaire warranty service calls. The rating reflects a mixed customer experience, with some homeowners praising specific technicians while others cite communication and follow-through challenges.

The company distinguishes itself through manufacturer warranty partnerships, enabling them to service appliances still covered under original warranties. Reviewers have noted the business handles brand-name equipment including Viking ranges and Frigidaire appliances. However, the limited operating window of six hours daily may present scheduling constraints for homeowners with daytime work commitments. The warranty service model means the company focuses on repair work rather than new installations or comprehensive appliance sales.

Customer experiences reveal significant variance in service quality. One reviewer praised Melissa, a technician who correctly diagnosed hinge issues on a Viking range, ordered appropriate replacement parts, and returned three weeks later to complete the installation while educating the homeowner on the improvements. Conversely, multiple reviewers documented poor customer service encounters, including unresponsive phone lines, missed callback promises, and technicians arriving without proper equipment for complex repairs. One reviewer described a technician refusing to service a double-wall oven due to arriving alone without necessary tools, with no follow-up contact thereafter.