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About Top Rated Local Hvac NYC
Top Rated Local Hvac NYC operates from a Manhattan office at 96 5th Ave and serves the greater NYC metro area including Yonkers and portions of New Jersey. The company holds nearly four decades of industry experience, delivering heating, cooling, and PTAC solutions to both residential and commercial clients. With a 4.3-star rating gathered from 34 customer reviews, the contractor has established a local reputation for handling system installations, emergency repairs, and routine maintenance across the metropolitan region.
What distinguishes this contractor is their commitment to PTAC units and through-the-wall systems alongside traditional residential and commercial HVAC work. The company stocks authentic replacement parts including window units, PTAC units, heating coils, and water storage heat pumps, giving them an edge for property managers and building owners needing specialized components. Their technicians arrive in marked red trucks, and the company maintains 24/7 emergency availability for sudden breakdowns. They also emphasize green energy policies and advanced diagnostic tools to maximize system efficiency and indoor air quality.
Several reviewers highlight specific technicians who delivered strong service. A customer named Naliesha praised the team's professionalism when resolving a long-standing faucet issue, while Sammy specifically commended Ben for navigating a complex double-tee pipe configuration with determination and skill. Another reviewer, Dabira, noted the team provided an exact arrival window and followed through, fixing a broken pipe that previous maintenance staff could not resolve. However, one reviewer, Asa, reported a significant concern about follow-through after a service call, noting the company did not provide a promised invoice or return call.
What Customers Say
Of 6 detailed reviews analyzed, 4 give full 5-star ratings citing professionalism, honest assessments, and problem resolution. One 1-star review from Asa details a service call where follow-up communication never occurred despite paying the $125 diagnostic fee. This contrast, positive reviews praising technician ben and the team's skill versus negative feedback about administrative follow-through, suggests service quality may vary by job complexity or scheduling.
Services
AC Repair & Maintenance
Diagnostic services, bracket installation, cleaning, steam cleaning, and tune-ups for residential and commercial cooling systems.
AC Installation
Professional installation of new air conditioning units including window units and PTAC systems.
Heating Repair & Service
Repair and maintenance of heating coils, water storage heat pumps, and heating systems for year-round comfort.
PTAC Specialized Services
PTAC repair, installation, winterization, and replacement parts for through-the-wall units common in apartments.
Air Duct & Vent Cleaning
Duct cleaning services aimed at improving indoor air quality and system efficiency.
Emergency 24/7 Service
Round-the-clock availability for sudden HVAC breakdowns requiring immediate attention.
Parts & Equipment Supply
Supplier of HVAC parts including window units, thru-the-wall units, heating coils, and water storage heat pumps.