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Claim This BusinessB Glad Heating & Cooling LLC has served Yorktown Heights and surrounding Westchester County communities since its founding, delivering residential heating and cooling solutions under the direction of lead technician Brandon. The company maintains round-the-clock availability, a practical feature for a region where summer heat waves and winter temperature drops can push HVAC systems to their limits. With a rating of 4.4 stars compiled across 44 customer reviews, the business occupies a middle tier in local contractor rankings, reflecting a mix of highly satisfied clients and those with lingering concerns about specific service experiences.
The contractor distinguishes itself through 24-hour emergency availability, a service model that resonates with Westchester County homeowners facing sudden system failures. Customer feedback highlights Brandon's willingness to respond during holidays, including Christmas Eve visits for urgent repairs. The business handles water heater replacements and boiler installations, though specific brand partnerships or specialized certifications are not prominently documented in available materials.
Customer experiences reveal a nuanced picture. Angel Ball and Amanda Mahncke both describe Brandon arriving on Christmas Eve to address urgent heating issues, with one describing a ceiling leak repair completed late at night. Maria Nocera notes reliable identification of problems and reasonable pricing for valve replacements and water heater installations. However, another reviewer, victordowe, documented a diagnostic visit followed by a weeks-longwait for parts and persistent wiring issues, while Susan Cardillo described problems with appointment reliability and pricing communication.
Three of five detailed reviews award five stars, with customers praising Brandon's holiday-weekend availability and diagnostic skills. The two one-star reviews cite pricing disagreements and communication breakdowns rather than technical competence. Across all reviews mentioning technicians, Brandon is named as the primary service provider.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, refrigerant recharging, and blower motor repairs for residential cooling systems.
Furnace and boiler repairs, ignitor replacements, and heating element troubleshooting.
Tank and tankless water heater replacements, including domestic hot water system upgrades.
24-hour response for system failures requiring immediate attention, including holiday availability.
Complete boiler system replacements and installations for residential heating applications.
Valve replacements and duct modifications for heating distribution system improvements.