Authorized Appliance Services Inc

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About Authorized Appliance Services Inc
Authorized Appliance Services Inc serves Ashtabula, Ohio as a local appliance repair company holding a 3.5-star rating across 13 customer reviews. The business operates Monday through Friday from 8 AM to 5 PM, with Saturday hours from 8 AM to 1 PM. Homeowners can reach the team directly at (440) 964-8241 for dishwasher, washing machine, and other household appliance repairs. The company participates in manufacturer warranty programs, including service through Lowes warranty plans, providing repair options for customers covered under extended service contracts.
With no active website and limited online presence, specifics about specialized certifications, brand partnerships, or warranty terms remain unclear from publicly available information. Reviewer feedback suggests competitive pricing compared to national service chains, with one customer noting fair rates for professional work. The company appears to focus on common household appliances rather than commercial refrigeration or niche equipment categories.
Customer experiences vary significantly based on recent reviews. One reviewer described a technician who provided excuses about illness and vehicle problems while failing to complete work satisfactorily, noting the dishwasher racks were not properly reinstalled. Another customer reported a 9-day wait for a part that was allegedly in stock, with incomplete warranty paperwork submitted to the retailer. However, a different reviewer praised a technician for professional work and fair pricing on appliance repairs, highlighting the importance of individual technician performance on customer outcomes.
What Customers Say
3 of 13 reviewers awarded 1-star ratings citing poor communication, missed appointments, and incomplete warranty paperwork. Positive reviews (1 five-star) specifically mention fair pricing and professional workmanship. The single 2-star review criticized quote accuracy, while reviews are split between praising technician skill and criticizing administrative processes.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | 8 AM–1 PM |
Services
Dishwasher Repair
Diagnoses and fixes leaking, not cycling, and drainage issues including seal replacements and rack adjustments.
Washing Machine Repair
Addresses lid lock failures, spin cycle problems, and drainage issues for common washer brands.
Refrigerator Repair
Handles cooling problems, ice maker malfunctions, and water dispenser issues.
Oven and Range Repair
Fixes heating element failures, igniter problems, and temperature control issues.
Dryer Repair
Resolves drum not spinning, heating failures, and unusual noise problems.
Warranty Repairs
Performs service work covered under manufacturer extended warranty plans and retailer protection agreements.