Unistrut Service Company

Unistrut Service Company operates as a mechanical engineering firm in Avon Lake, Ohio, specializing in Unistrut channel products and custom metal framework solutions. The company holds a 3.6-star rating compiled from 17 customer reviews, with service hours spanning Monday through Friday from 8 AM to 6 PM. Their product catalog centers on the 1 5/8-inch strut channel system, including the P1000 series and related fittings, serving contractors and engineers who require pre-fabricated mounting solutions for mechanical, electrical, and plumbing installations.

What distinguishes this firm is their in-house engineering capability. Beyond product distribution, they offer application consultation, design engineering services, and engineered drawings certified with PE stamps. The company provides value-added fabrication services including custom cutting, kitting, and bundling, allowing customers to receive pre-assembled components ready for installation. Their engineering library and CAD drawings serve as resources for professionals specifying strut-based support systems.

Customer experiences reveal mixed operational execution. Positive reviewers like Rade Kuveljic describe efficient pickup experiences completing transactions in 45 minutes, while Bill Lion praises the friendly forklift operators and smooth shipping process. However, negative reviews cite significant concerns including unexpected charges exceeding $400, lack of tracking information, and communication breakdowns where customers waited for callbacks that never arrived. These patterns suggest inconsistency in operational customer service.