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About Barberton Inc.
Barberton Heating and Cooling serves residential and light commercial clients in Barberton, Ohio with heating and cooling system repair, replacement, and maintenance. The company holds a 4.3-star average rating across 11 customer reviews on file, with seven reviewers awarding full five-star scores. Multiple long-term customers describe relying on the team for multi-year service relationships as both homeowners and landlords, indicating consistent performance over time.
What distinguishes this contractor from neighboring options stems from the personal attention described in customer feedback. Reviewers repeatedly mention specific technicians by name, noting that team members arrive when promised and follow through on commitments. The crew is described as reasonable in pricing while maintaining diagnostic skill on systems that other contractors could not resolve. Several customers contrast their experience with previous providers, citing fair estimates and transparent communication.
Customer stories reveal specific scenarios demonstrating the team's approach. One reviewer describes Matt arriving to resolve an issue described as a rescue situation, while another mentions Brian and Matt completing a heating repair with positive remarks about their professional demeanor. A multiple-year customer specifically names Ron and crew as dependable, highlighting their consistency across the longest reviewer relationship documented in the available feedback. The single one-star review cites non-response to phone calls, representing the only documented failure across the review sample.
What Customers Say
Seven of eight visible reviewers award five-star ratings, with technicians Matt and Ron receiving direct mentions as team members. Positive reviews emphasize prompt response, reasonable pricing, and systems repaired that other contractors could not resolve. The single one-star review attributes non-response to phone calls as the sole documented customer service failure.
Services
Heating System Repair
Diagnose and repair furnace and heating system malfunctions, with reviewers noting skill on complex problems other contractors could not resolve.
Cooling System Repair
Air conditioning repair services, with one reviewer specifically praising smooth and quiet operation after completed work.
Heating System Installation
Full heating system replacement and new installation for residential properties.
Cooling System Installation
Air conditioning system replacement and new installation services.
Preventive Maintenance
Regular maintenance tune-ups for heating and cooling systems to maintain performance and prevent unexpected failures.
Landlord Property Service
Multi-property heating and cooling service for rental property managers, with documented long-term relationships.