Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Brooklyn Heights, Ohio, holding a 4.4-star rating from 27 customer reviews. The location serves contractors and homeowners throughout the Cleveland metropolitan area, providing HVAC equipment and related supplies during weekday business hours from 7:30 AM to 4:30 PM Monday through Thursday. As a supplier rather than an installation contractor, they focus on providing equipment, parts, and accessories to licensed HVAC professionals and DIY homeowners.

Their product catalog spans residential and commercial HVAC systems, including single and multi-zone mini-split configurations, variable-capacity units, and traditional split systems. They offer gas and oil furnaces, air handlers, and evaporator coils along with field-installed accessories and extended warranty programs. A key differentiator is their no-delivery-fee policy, which stands out among Cleveland-area supply houses. They also provide contractor account services, cross-reference search capabilities, and training schedules for industry professionals.

Reviewers consistently highlight specific team members by name. Christian receives recognition for exceptional patience and quick order turnaround, even handling same-day filter and belt orders placed near closing. Ryan draws praise for sourcing difficult-to-find or oddball parts that other branches could not provide. Bob in the motor shop and Megan at the counter also earn mentions for their helpful approach with customer orders.