Pilot Travel Center

Pilot Travel Center #287 sits at 10048 Avon Lake Road in Burbank, Ohio, positioned directly off Interstate 71 and Ohio 83 at Exit 204. This 24-hour travel center has accumulated 2,301 customer reviews yielding a 4.1-star rating, serving a steady stream of professional truck drivers, RV travelers, and everyday motorists navigating through northern Ohio. The facility operates continuously around the clock with a full complement of fuel lanes, dining options, and traveler amenities designed for both quick stops and extended breaks.

What distinguishes this Pilot location is its comprehensive infrastructure supporting electric vehicles and professional drivers. The travel center features four EV charging stations capable of 350 kW fast charging, with rates posted at $0.69 per kWh. For commercial vehicles, the facility offers dedicated diesel lanes, mobile fueling services, diesel exhaust fluid dispensing, and a CAT Scale for weight verification. The Prime Parking program allows drivers to reserve spaces in advance, while seven shower facilities accommodate long-haul travelers needing to freshen up during multi-day trips.

Customer reviews specifically identify team members who elevate the service experience. Kyle receives consistent praise for his enthusiastic, customer-first approach across fuel islands, the store, and deli counter operations, with reviewers noting his ability to maintain composure during high-volume periods. Tim is recognized for creating a welcoming checkout environment. One reviewer notes frustration with food availability and staff communication during a visit, highlighting that experiences can vary depending on timing and specific staff interactions.