Clearwater Systems

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About Clearwater Systems
Clearwater Systems operates as a water softening equipment supplier serving Canton, Ohio, and surrounding communities across multiple states. The business holds a 4.4-star rating from 135 customer reviews, reflecting a substantial volume of feedback from homeowners in the region. Based on website listings, Clearwater Systems maintains service availability in at least 17 locations including Akron, Wooster, Ravenna, and New Philadelphia in Ohio, along with operations in Virginia, Montana, Washington, Arizona, and Pennsylvania. The company specializes in residential water treatment solutions, addressing both well water and city water systems for homeowners throughout these service areas.
What distinguishes Clearwater Systems from basic plumbing suppliers is their comprehensive approach to water quality management. The business offers specialized treatment categories including home drinking water systems, pond water treatment for aquatic environments, and targeted solutions for commercial sectors such as food service, healthcare facilities, and assisted living properties. Their product line centers on water softeners, with an emphasis on demonstrating the tangible differences that softened water makes across daily household activities from laundry to showering to consumption. The company also promotes trade-in options for aging water softener systems, providing customers with upgrade pathways for older equipment.
Customer reviews highlight specific employee interactions at the Canton location, with one reviewer noting a staff member named Jezriel who has served customers at that location for over two decades. This reviewer describes Jezriel as efficient and friendly, mentioning that the employee memorizes regular customers phone numbers, creating a personalized shopping experience. Another reviewer praised a different staff member for being helpful and personable during a recent visit. These accounts reflect consistent mentions of knowledgeable staff as a reason customers return to Clearwater Systems for their water treatment needs.
What Customers Say
Of 135 reviews, customers frequently praise helpful employees and the quality difference soft water makes in daily household tasks. Negative feedback centers on inconsistent customer service at the Canton location, with some reviewers citing forced purchases of unnecessary components and delays in processing refund requests.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5:30 PM |
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
| Thursday | 9 AM–5:30 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Water Softener Sales & Installation
Full range of water softening equipment for residential applications, with trade-in options for existing systems.
Home Well Water Treatment
Specialized filtration systems designed for private well water sources serving residential properties.
Home City Water Treatment
Municipal water treatment solutions addressing chlorine, sediment, and other city water contaminants.
Home Drinking Water Treatment
Point-of-use drinking water systems for clean, safe consumption water throughout the home.
Home Pond Water Treatment
Water quality management systems for residential pond environments and aquatic features.
Commercial Water Treatment
Industry-specific solutions for food service, healthcare, hospitality, and assisted living facilities.
Maintenance Supplies
Replacement salt, filters, and membrane components available for purchase at retail locations.
Free Water Testing
On-site water quality analysis to determine appropriate treatment solutions for specific needs.