Custom Chimney Heating & Air LLC

Custom Chimney Heating & Air LLC has served the Metro Atlanta area since 1988, establishing itself as a trusted name in chimney, heating, and cooling services across Cherokee, Cobb, Bartow, Pickens, Paulding, and Fulton counties. Based in Canton, Georgia, the company operates from that city and extends professional services to residents of Woodstock, Kennesaw, Marietta, Ballground, Jasper, Cartersville, Alpharetta, Norcross, Roswell, Dallas, and Smyrna. Owner James K. Morson leads a team that maintains licensing, insurance, and certification to protect every homeowner they serve. The company boasts an exceptional 5.0-star rating from 117 reviews, reflecting consistent quality and customer satisfaction across three decades of operation.

What distinguishes Custom Chimney Heating & Air from competitors is their comprehensive approach to home safety and their commitment to underserved communities. The company offers meaningful discounts to senior citizens, firefighters, police officers, school teachers, and military personnel, acknowledging those who serve the public. Their dryer vent cleaning services address a frequently overlooked fire hazard, with technicians trained to clean around dryer motors where fires commonly originate. The business provides full chimney evaluations including Level 1, 2, and 3 Chim Scan video inspections, enabling precise diagnosis of hidden issues. They also handle complete air conditioning maintenance, from filter changes and refrigerant checks to capacitor voltage verification and compressor efficiency inspections.

Customer reviews consistently highlight two team members by name: Jimmy, the lead technician, and Connie, who manages appointments. Reviewers describe Jimmy as knowledgeable, honest, and thorough, someone who explains everything clearly without pressure and never upsells unnecessary services. One reviewer praised Jimmy for arriving on time, being wonderful with their dogs, and demonstrating genuine pride in doing work correctly. Another detailed how Jimmy thoroughly checked a ventless gas fireplace for leaks, explained safety mechanisms, verified carbon monoxide output, and fixed improperly positioned logs. Connie receives separate praise for her responsiveness and ability to schedule appointments quickly, with one customer noting she does "everything under the sun" to get homeowners serviced as soon as possible.