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Claim This BusinessSouthern Home Performance, Inc. has spent more than two decades earning the trust of homeowners across the greater Marietta area, accumulating a 4.7-star average across 34 detailed reviews. The company lists its base in Canton, Ohio, and operates a Georgia-area phone line, a duality that reflects its multi-market footprint. From heating repairs and heat pump replacements to whole-home energy audits and duct sealing, the firm positions itself as a single point of contact for every major mechanical system under one roof. Lauren Peace, Mrs. Melanie Rodriguez, and the service coordinator team manage scheduling logistics and invoice clarity, acting as liaisons between field technicians and the customers who call the office line.
Unlike contractors who limit themselves to parts-swapping and tune-up routes, Southern Home Performance leans into its energy auditing specialty, advertising potential savings of up to 40 percent on utility bills for clients who commit to whole-house upgrades. The company bundles air purification systems, germicidal UV lights, humidifiers, dehumidifiers, and smart thermostats into its indoor air quality and comfort portfolio, a combination that lets a homeowner address heating, cooling, and IAQ in a coordinated scope rather than chasing three separate vendors. By cross-selling insulation and duct sealing alongside mechanical replacements, the firm reduces the risk of new equipment underperforming in a home with hidden envelope flaws.
Will, a lead technician referenced by name in the first review, arrived the day after a homeowner called about a failing HVAC system, completed the equipment selection, and dispatched a crew that finished the entire replacement and duct cleaning in a single visit. Shaquille, dispatched to another property, earned specific praise for punctuality, technical knowledge, and respectful conduct throughout a multi-hour diagnostic session. David, called out by a third reviewer for his methodical assessment, took additional time to investigate root causes rather than quoting the quickest surface fix, a difference that converted a frustrated homeowner into a repeat customer. These are not anonymous callbacks; each technician carried a name and a specific outcome into the public record that future callers can use to set expectations before dialing.
Technicians named by reviewers include Will, David, Shaquille, and Josh, each earning individual commendation for distinct qualities ranging from same-day arrival to diagnostic thoroughness. Communication and professionalism surface as recurring themes across multiple five-star entries, with specific praise for scheduling updates, invoice clarity, and respectful on-site conduct. One reviewer noted that the crew completed a full replacement and duct repair within a single workday.
Annual maintenance checks, ignition and blower diagnostics, and repair of gas or electric heating components to restore warmth before the heating season peaks.
Removal of an end-of-life heat pump and installation of a new ENERGY STAR-qualified unit, including refrigerant handling and thermostat integration.
Full AC replacement for oversized or degraded units, covering load calculation, refrigerant recharge, and condensate management to match the home's cooling load.
A blower-door-guided audit that identifies envelope leaks, followed by recommendations for duct sealing, insulation upgrades, and smart thermostat settings to cut utility bills.
Installation of germicidal UV lights, media filters, air purification modules, and whole-home humidifiers or dehumidifiers to control mold, allergens, and humidity drift.
Wiring and configuration of communicating thermostats and variable-speed air handlers that sync with new heat pump or AC equipment for optimized cycling.
Service and repair of conventional and tankless water heaters along with associated condensate and drip-line plumbing that can affect interior walls.