Stark County Community Action Agency

Stark County Community Action Agency operates as a 501(c)(3) non-profit organization in Canton, Ohio, serving as the federally designated anti-poverty agency for Stark County. The agency has maintained its mission-driven presence since 1981, assisting approximately 20,000 individuals and families annually across the region. With a rating of 4.1 stars from 275 reviews, the organization provides practical programs focused on self-sufficiency for low-income residents. The agency maintains standard business hours Monday through Friday from 8 AM to 4:30 PM, with phone accessibility at (330) 454-1676.

What distinguishes Stark County Community Action Agency is its comprehensive approach to community support through multiple specialized programs. The Home Energy Assistance Program (HEAP) provides one-time benefits applied directly to utility bills for eligible Ohioans. The Home Weatherization Assistance Program (HWAP) offers home inspections and energy efficiency improvements to reduce long-term energy costs. Additional programs include Head Start for early childhood development, the Community Action Pathways HUB for health and social services coordination, and Workforce Development initiatives designed to prepare job seekers with practical skills.

Customer experiences reveal a service organization that some find highly effective while others encounter friction. One reviewer highlighted their caseworker Kyan as knowledgeable and on top of her responsibilities, expressing gratitude for the assistance received. Another customer described difficulty securing an appointment despite multiple attempts, noting frustration with the scheduling process. A third review detailed an unhelpful interaction with front-desk staff when seeking program information. These mixed experiences suggest that while the agency successfully serves many families in need, individual interactions can vary significantly based on staff availability and circumstances.