Warner Home Comfort LLC & Smith Piping Co.

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About Warner Home Comfort LLC & Smith Piping Co.
Warner Home Comfort LLC & Smith Piping Co operates as a plumbing contractor serving Carrollton, Ohio and surrounding communities. The business holds a 3.6-star rating compiled from 51 customer reviews, offering standard weekday service hours from 7 AM to 5 PM with reduced Saturday morning availability. This dual-branded operation appears to handle both traditional piping work and home comfort systems, though the specific range of trade licenses or certifications is not disclosed in available public records. Homeowners in the Carrollton area seeking plumbing assistance can reach the office at (330) 627-4300 during posted business hours.
The review record suggests this contractor has developed particular expertise with older residential systems. One detailed account describes a technician addressing a 40-year-old septic setup that had never been equipped with a cleanout, resolving a main drain blockage that had resisted multiple hours of attempted repair using a rented drain snake. Another reviewer notes installation work completed for a new construction barndominium project. The wet-weather service call described in one review demonstrates willingness to work under challenging conditions, though the business does not appear to formally advertise any specialized certifications or brand partnerships that would differentiate their service offerings from other regional plumbing contractors.
Customer narratives highlight technician Chris by name, who handled both drain clearing and septic system work. One reviewer describes a same-day response for a kitchen and bathtub drain blockage, while another account details more extensive septic repair completed within a couple of hours following a rainstorm. However, the review file also contains two critical assessments: one customer reported a diagnostic error resulting in an unnecessary $360 charge and a recommendation for invasive basement excavation that a second opinion contradicted, while another reviewer described persistent billing for unresolved water infiltration problems and an unsatisfactory customer service interaction. These conflicting accounts suggest prospective clients should request detailed written estimates before authorizing work.
What Customers Say
Three of five published reviews award five stars, with technician Chris specifically named in both positive drain and septic mentions. The two one-star reviews both cite billing disputes: one describes a $360 charge for an incorrect diagnosis, while another alleges repeated charges for unresolved issues. Positive reviewers highlight diagnostic skill and same-day service response.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| SaturdayToday | 7 AM–12 PM |