Splash Mountain Plumbing Company

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About Splash Mountain Plumbing Company
Splash Mountain Plumbing Company serves Chagrin Falls and surrounding communities across Cuyahoga, Portage, Geauga, Lake, Ashtabula, and Summit Counties with residential and commercial plumbing services. The company maintains a perfect 5.0-star rating from 174 Google reviews, with reviewers consistently praising technician punctuality, upfront pricing, and thorough explanations of repair options. Homeowners in nearby cities like Aurora, Solon, and Hudson have left feedback noting same-week scheduling and clean work sites.
What distinguishes Splash Mountain is their commitment to transparent pricing and customer education. The company explicitly promises clients will never pay more than the quoted price, and they present good/better/best options before beginning any work. Their service menu covers everything from sewer camera scoping and hydro jetting to well water testing, water treatment systems, tankless water heater installation, and sump pump replacement. The team offers discounts for police, fire, veterans, and seniors, reflecting their community-focused approach.
Reviewers highlight specific technicians by name describing their problem-solving approach. Jason, described by one homeowner as experienced and fair, resolved a severe water pressure issue by installing an iron filter and water softener after showing the customer visible iron buildup in their water line. Another reviewer noted Tim completed a basement shower panel installation with all water hookups, leaving the space spotless after the job. These named accounts describe professionals who explain options clearly, stick to their quotes, and communicate before proceeding with additional work.
What Customers Say
All 174 reviews award 5 stars, with customers frequently mentioning upfront pricing transparency and technician punctuality. Multiple reviewers specifically name Jason as the technician they worked with, praising his diagnostic clarity and honest assessment of repair needs.
Working Hours
| Sunday | 7 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | Closed |
| SaturdayToday | Closed |
Services
Sewer & Drain Services
Camera scope inspection, hydro jetting, and sewer cleaning to diagnose and clear blockages.
Water Treatment Systems
Whole-house filtration, water softeners, and iron filters to improve water quality and pressure.
Hot Water Solutions
Repair and installation of tankless and traditional water heaters for residential and commercial properties.
Well Equipment Services
Well pump replacement, pressure tank installation, well inspections, and water testing.
Pump Installation & Repair
Sump pump and grinder pump installation, replacement, and maintenance services.
Fixture Services
Toilet, sink, faucet, and fixture repair or installation for kitchens and bathrooms.
Plumbing Maintenance
Preventive maintenance and service for plumbing systems to prevent future issues.
Remodel & New Construction
Plumbing installation and modification services for home remodeling and new building projects.