Debord's
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About Debord's
Debord's has earned a 4.3-star rating across 53 customer reviews in Chardon, Ohio, where they operate as a full-service air conditioning contractor. Their 24/7 availability every day of the week means homeowners can reach them regardless of when an emergency strikes. The company serves Chardon and surrounding communities in Geauga County, providing both heating and cooling solutions for residential properties. Their phone number (440) 286-6002 connects callers directly to their local office.
Unlike many contractors who focus solely on equipment sales, Debord's distinguishes themselves through responsive service and comprehensive project handling. Reviews describe a streamlined process where a single contact manages the entire experience from initial call through installation scheduling. Their ability to coordinate same-day estimates alongside repair visits minimizes the back-and-forth that frustrates homeowners. The company handles both HVAC and plumbing scopes, allowing customers to address multiple household systems through one service provider.
Customer stories reveal the hands-on approach that defines their work. When Sue Fuson's furnace failed during a January cold snap, Debord's arranged both a repair technician and a salesperson at her home the same day, completing the full furnace replacement by Wednesday. Doug led the installation team, patiently answering her questions about the new equipment. In a separate review, brian roach described technician Allen resolving a toilet issue within two hours, then proactively demonstrating how to shut off the gas meter in an emergency. These named technicians represent the frontline team members reviewers consistently recognize.
What Customers Say
All three detailed reviews award 5 stars, praising response speed and technician professionalism. Negative feedback centers on quote variability for complex installations rather than service quality. Both Sue and brian highlight specific technicians (Doug and Allen) who went beyond basic repairs to educate them on equipment operation and safety.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic services and repair for air conditioning systems, including same-day emergency response for breakdowns.
Furnace Installation
Full furnace replacement from quote through installation, with coordination of old unit removal and new system setup.
Heating & Cooling Service
Year-round climate control maintenance and repair for residential heating and cooling equipment.
Plumbing Repair
Toilet and fixture repair services, with reviews noting resolution within two-hour timeframes.
Emergency Gas Meter Guidance
Technician demonstration of gas shutoff procedures during emergency situations upon homeowner request.