Right Way Heating & Cooling

Right Way Heating & Cooling maintains a perfect 5.0-star rating across 423 customer reviews in Chillicothe, Ohio, delivering heating and cooling services throughout Central Ohio including Franklin County and Licking County. This family-owned operation, founded by Bill and Melissa Ratliff, operates from headquarters in Reynoldsburg with additional locations in Columbus and Heath, serving communities across the region with around-the-clock availability seven days each week.

The company distinguishes itself through comprehensive service contracts covering both heating and cooling systems, offering furnace installation and repair alongside air conditioning solutions. Their portfolio extends to mini-split systems and indoor air quality solutions including HVAC air filtration along with humidifiers and dehumidifiers. Financing options provide accessibility for homeowners, while the promise emphasizes reliability, promptness, fairness, and first-class craftsmanship on every job.

Customer reviews highlight specific technicians who delivered exceptional service. Reviewer A. Abbott described Jon arriving on Monday following a weekend call to inspect a noisy heat pump system during frigid temperatures, making adjustments and providing guidance for warmer months. Another reviewer noted Art conducted an accurate same-day assessment when their AC stopped working, followed by Austin and Gabe completing the installation with a competent, kind approach and maintained clean work areas throughout.