
Is this your business?
This is your free business page. Claim it to update your info and start receiving customer inquiries.
Claim Your Free PageAbout Heastons Heating and Cooling LLC
Heastons Heating and Cooling LLC delivers heating and cooling solutions throughout the Cincinnati region, including nearby communities in Hamilton County and extending service to areas like Hocking County. With a customer rating of 4.9 stars drawn from 49 verified client reviews, the contractor has established a strong reputation for responsive residential HVAC work. Owner Ian Heaston leads a crew known for prioritizing communication with homeowners throughout service projects, ensuring clients understand each step of recommended repairs and installations.
What distinguishes Heastons Heating and Cooling is the team's approach to complex HVAC challenges that other contractors decline. Reviewers specifically describe situations involving non-standard system configurations, including modifying cold air return sizing to resolve furnace starvation issues and replacing gas lines and valves that were not operating properly. The crew demonstrates willingness to tackle older system diagnose and repair scenarios, backed by follow-through attention that continues well after initial project completion.
Specific customer scenarios from verified reviews illustrate the contractor's service style. When Jimmy Arnold's mother faced furnace failure amid single-digit temperatures, the team sourced replacement equipment and completed installation the following day during frigid weather conditions. Technician Ian explained each repair step before proceeding, including diagnostic findings about the previous installation's limitations. Stacey Sams' family has relied on Heastons for Routine Maintenance, new system installation, and ductwork across multiple households over the years, reflecting sustained trust in the contractor's long-term support.
What Customers Say
Three of four detailed reviews award five stars,highlighting quality installation work and continued follow-through.The sole one-star review cites a single phone interaction described as rude, while other reviewers specifically praise the team's courtesy and communication style.
Services
New HVAC System Installation
Complete heating and cooling installation for new construction and replacement projects, including ductwork design and configuration.
Furnace Repair & Replacement
Emergency furnace diagnosis, repair, and replacement services addressing heating failures and performance issues.
Air Conditioning Service
Cooling system maintenance, repair, and new AC unit installation for residential properties.
System Diagnostics
Comprehensive HVAC system evaluation identifying underlying performance issues and recommending appropriate solutions.
Gas Line & Valve Repair
Repair and replacement of gas delivery components including valves and supply lines affecting system operation.
Ductwork Installation & Modification
Custom duct installation and modification services including cold air return adjustments and system balancing.
Routine Maintenance
Regular HVAC maintenance services helping extend system lifespan and maintain efficiency.