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About Hellkamp Plumbing
Hellkamp Plumbing serves the Cincinnati metro area as a plumbing contractor holding a 4.2-star rating compiled from 20 customer reviews. The business operates out of Cincinnati, Ohio, and appears to primarily field service calls from residential customers describing their plumbing needs. Reviewers reference both Jeff and Craig as team members who handled service appointments, with customers noting specific outcomes like resolved drain backups and pipe cleaning jobs.
This contractor differentiates through direct technician-to-customer communication. One reviewer noted that Jeff will refer customers to another trusted professional if unable to take on a job, demonstrating a network-oriented approach rather than accepting work outside core competencies. The team provides upfront cost discussions, though one negative review cited pricing concerns on a larger project involving outside hose bib replacement.
Customer stories from the review record highlight specific scenarios: Craig handled a thorough pipe cleaning job including particularly difficult sections at a reasonable price, while Jeff addressed a water backup situation and recommended a preventive maintenance plan. Both positive reviewers emphasized clear communication about what to expect during and after the service. The mixed review pattern shows this contractor delivers consistent results for routine plumbing needs but has generated friction on more complex or multi-visit projects.
What Customers Say
Five of eight displayed reviewers awarded 5 stars, with positive feedback concentrated on communication and fair pricing. The three 1-star reviews cite no-shows, billing disputes, and difficulty completing work successfully. Customer service emerges as a dividing line: those who reached a technician directly report satisfaction, while negative reviewers describe communication breakdowns.
Services
Drain Cleaning
Clears clogged pipes and drain lines, including difficult or heavily buildup sections.
Water Backup Response
Addresses water backup emergencies and recommends follow-up maintenance plans.
Washer and Appliance Plumbing
Installs or repairs plumbing connections for washers, dryers, and related appliances.
Hose Bib Replacement
Replaces outdoor water faucets and hose bibs on residential properties.
Pipe Repair and Installation
Repairs damaged pipes and installs new piping as needed for plumbing upgrades.
Referral Network
Connects customers with other trusted plumbers if unable to handle a specific job.