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Claim This BusinessAbout Payne Heating And Air LLC
Payne Heating And Air LLC operates as a licensed HVAC contractor serving Cincinnati and surrounding Ohio communities. With a 4.5-star rating across eight documented reviews, the company has built a reputation for residential heating and cooling solutions that emphasizes transparent communication and reliable service delivery. The business handles air conditioning, furnace systems, heat pumps, thermostats, and ductwork, positioning itself as a full-service resource for home comfort needs in the Greater Cincinnati metro area.
What distinguishes Payne Heating And Air is their service guarantee model. The company advertises a "No Fix, No Fee" promise, signaling confidence in diagnostic accuracy. Their service menu covers refrigerant systems, suggesting EPA-certified technicians handling modern refrigerants including R-410A. The business clearly communicates licensing and insurance verification, allowing homeowners to confirm credentials before service begins, an approach that mirrors professional standards in Ohio's HVAC trade.
Customer reviews reveal specific service scenarios that demonstrate the company's approach. Carl Watson praised the team's fast,clean work on his furnace and AC, noting reasonable rates and post-service follow-up. Mark Kakaris highlighted honest communication during an AC replacement, describing the experience as trustworthy, a detail worth noting when large equipment purchases are involved. Randy Walls specifically mentioned accurate diagnosis on the first visit, contrasting that with three other contractors who misidentified the problem.
What Customers Say
Seven of eight reviews award five stars, with praise centering on diagnostic skill and honest communication. The lone one-star review cites a compressor failure within five years, while positive reviews emphasize same-day response and first-visit fixes. Four reviewers specifically mention honest pricing and would return for future service.