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Claim This BusinessAbout Premier Heating and Air
Premier Heating and Air operates as a locally owned HVAC contractor serving Cincinnati homeowners with heating and cooling solutions. With a perfect 5-star rating gathered from 12 customer reviews, the company has built its reputation on responsiveness and fair pricing. Owner Rich serves as the primary technician, handling calls directly and arriving at homes with the expertise needed to diagnose and resolve equipment issues ranging from failing air handlers to complete system installations.
What sets this contractor apart is the combination of speed and transparency that larger companies struggle to match. Reviewers repeatedly praise the same-day response times and quick turnaround on new equipment installations, one customer received furnace and air conditioning installation just two days after receiving an estimate. The company handles equipment removal and disposal without leaving debris behind, and pricing remains competitive compared to bigger HVAC operations.
Customers share specific scenarios that illustrate why Rich has become a trusted name in Cincinnati HVAC. Marci TerreBlanche describes a 15-minute diagnosis that resolved her humidifier issue without unnecessary parts or labor. Roenick Whitney needed emergency system replacement and received installation within 48 hours during what appears to have been urgent timing. Other reviewers note that Rich works clean, explains service needs thoroughly, and stands behind his repairs.
What Customers Say
Eight of eight reviewers award 5 stars, with most explicitly naming Rich as the technician providing service. Three customers mention same-day or next-day response during HVAC emergencies. Common themes include fair pricing, quick turnaround on installations, and honest communication about needed repairs.
Services
AC Repair & Troubleshooting
Diagnostic services for air conditioning problems including cooling failures, unusual sounds, and poor airflow.
Furnace Installation
New furnace replacement and installation, with removal and disposal of old equipment included.
Heat Pump Services
Repair and installation services for heat pump systems providing both heating and cooling.
System Tune-Ups
Preventive maintenance to keep heating and cooling systems running efficiently throughout the year.
Humidifier Repair & Installation
Services for whole-home humidifier systems, including repair and new installation.
Air Handler Service
Repair and part replacement for air handler units, with Nicole House specifically mentioning this service.
Emergency HVAC Response
Rapid response for system failures requiring immediate attention, with multiple same-day service mentions.