Prime Apartments & Townhomes at White Oak

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About Prime Apartments & Townhomes at White Oak
Prime Apartments & Townhomes at White Oak operates as a multi-property rental community under the Prime Residence Group umbrella, serving the Cincinnati metropolitan area with garden-style apartments and townhomes. The property at White Oak holds a 2.4-star rating across 99 resident reviews, positioning it among mid-tier options in the Cincinnati rental market. This particular location offers 1-3 bedroom units with 1-2.5 baths, competing alongside other Prime communities including Prime at The Oaks and Prime at Uptown in the Dayton/Cincinnati corridor.
Prime Residence Group positions itself as university housing experts, targeting students, teachers, and administrators near Wright State University, Miami University, University of Dayton, and Sinclair Community College. The management platform emphasizes revitalization and active involvement across their portfolio, with recent expansion into the Oxford market. Properties feature amenities including walk-in closets, fully equipped kitchens, balconies or patios, and extra storage closets. The company maintains on-site management teams at their properties.
Resident feedback reveals mixed experiences. One reviewer described ongoing issues with maintenance response times and property conditions, noting multiple years of unresolved concerns including lighting in parking areas and delayed maintenance requests. Another reviewer detailed a challenging situation involving communication delays after a family member passed away, citing frustration with response timelines and deposit handling. These accounts suggest that prospective tenants should clarify communication expectations and documentation requirements before signing.
What Customers Say
2 of 2 detailed reviews cite communication delays and frustration with maintenance response. Both reviewers gave 1-star ratings, with complaints spanning property conditions, safety concerns, and customer service interactions.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| SaturdayToday | Closed |
Services
Apartment Leasing
Studio, 1, 2, and 3-bedroom garden-style apartments and townhomes available in Cincinnati and Dayton areas.
On-Site Management
Management teams located in offices on-site at Prime properties for resident support.
Tenant Resources
Online tenant portal for rent payments, maintenance requests, and account management.
University Housing
Housing options specifically marketed to students, teachers, and university administrators.
Multi-Community Portfolio
Access to multiple Prime properties across the Dayton/Cincinnati corridor including Oxford and Fairborn.