Sears Appliance Repair

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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates from a Colerain Avenue location in Cincinnati, Ohio, serving homeowners across the greater metro area with appliance repair solutions. With a 4-star rating compiled from 99 customer reviews, the franchise brings recognized brand support to Ohio residents dealing with domestic heating, cooling, and major appliance failures. The operation maintains daily availability from 7 AM to 11 PM, covering emergency calls seven days a week.
While the website text extract proved limited, customer feedback highlights specific strengths worth noting. Technicians working through this location demonstrate technical competence across makes and models, with reviewer Carolyn crediting technician Sean for keeping her informed throughout a month-long furnace repair saga despite corporate communication gaps. Reviewer Sheri praised a different technician for providing upfront estimates that allowed her to make an informed decision about repairing an aging dryer.
Several customers recount specific scenarios that illustrate the on-site experience. One homeowner describes technician Sean arriving same-day during an October heating emergency, working through diagnosis to restore furnace function nearly a month after initial failure. Another reviewer, Ann, encountered a pricing dispute that underscores the value of requesting upfront cost breakdowns before authorizing part orders. These accounts suggest the quality of service varies significantly between corporate policy and individual technician approach.
What Customers Say
Among 5 customer reviews analyzed, 3 explicitly praise individual technicians by name while criticizing Sears Home Repair communication and pricing practices. Positive feedback centers on technician knowledge and diagnostic skill, while negative reviews uniformly cite difficulty reaching corporate office and perceived markup on parts and labor. The pattern suggests actual service quality depends heavily on the specific technician assigned.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| FridayToday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Furnace Repair & Maintenance
Diagnostic services and component replacement for forced-air heating systems, including ignition assembly and blower motor repairs.
Air Conditioning Service
Cooling system troubleshooting, refrigerant recharge, and compressor replacement for residential split systems.
Dryer Repair
Belt replacement, thermal fuse diagnosis, and heating element service for electric and gas dryer units.
Washing Machine Repair
Drain pump service, belt replacement, and electronic control board diagnostics for agitator and front-load washers.
Dishwasher Installation & Repair
Installation support, drain line clearing, and pump motor replacement for built-in dishwasher units.
Refrigerator Repair
Compressor diagnostics, sealed system leak repair, and thermostat calibration for kitchen refrigeration.
Range & Oven Service
Igniter replacement, temperature sensor calibration, and gas valve repair for cooking appliances.