Steven Cropper Plumbing

Steven Cropper operates Steven Cropper Plumbing as a sole proprietor serving the Cincinnati metropolitan area, including neighborhoods such as Hyde Park, Oakley, and Madeira. With 16 customer reviews yielding a 3.5-star average, the business has built a local following among homeowners who value working directly with the owner rather than navigating larger company call centers. The phone number (513) 753-6840 connects callers straight to the shop, where Steven handles dispatching, service, and customer relations personally.

What distinguishes this contractor is his preference for owner-operated engagement over expansion. Several five-star reviews specifically mention same-day problem resolution and fair pricing as reasons clients return. Kent Zimmerman noted that Cropper arrived quickly and solved the plumbing issue during the same visit, while Staci Longbottom highlighted the combination of prompt response and competitive rates. These accounts suggest the contractor prioritizes efficient, single-visit resolutions when possible.

Customer experiences reveal both strengths and caution points. Five reviewers, including John Olmstead and Heather Copley, describe years of reliable service and professional conduct. However, three reviewers, notably Kimberly Colangelo and Brad Tate, report no-shows and unreturned calls after appointments were agreed upon. Homeowners may benefit from confirming appointment timing explicitly and understanding that demand can affect response speed during peak seasons.