Valley Commercial Service
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Claim This BusinessAbout Valley Commercial Service
Valley Commercial Service operates as a 24-hour commercial HVAC and refrigeration contractor based at 627 North Wayne Avenue in Cincinnati, Ohio. Holding Ohio license OH25130 and Kentucky license MO1198, the company serves the broader metropolitan region including Northern Kentucky, Southeast Indiana, and the Dayton area. With a 3.5-star rating derived from 50 Google reviews, the contractor specializes in commercial systems for restaurants, grocery stores, healthcare facilities, warehouses, and multi-site operations.
The company distinguishes itself through specialized commercial refrigeration expertise and same-day service availability across its coverage area. Their service menu includes repair and maintenance for commercial cooking equipment, exhaust hoods, ice machines, reach-in refrigeration, and walk-in coolers and freezers. The business emphasizes fast diagnostics and durable repairs, positioning their response capability as a key differentiator for foodservice operators facing equipment emergencies.
Review accounts highlight specific technician interactions. Reviewer Imad A praised technician Jeff for arriving same-day to diagnose a walk-in cooler issue, calling him a legend for honest assessment and professional repair work. However, negative reviews surface recurring complaints about billing practices and scheduling reliability, with customers reporting unexpected charges and missed appointments despite prior confirmation.
What Customers Say
Four reviewers explicitly criticize pricing transparency, with one noting a $541 charge applied without prior cost discussion. Positive reviews cite specific technicians Jeff and Corey, with commendations for same-day response and professional demeanor. Negative reviews cluster around scheduling failures and communication breakdowns, accounting for three of five one-star reviews analyzed.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Commercial Refrigeration Repair
Diagnosis and repair of walk-in coolers, freezers, reach-in units, and refrigerated display cases for commercial kitchens and storage facilities.
Commercial HVAC Repair
Repair services for rooftop units, split systems, and packaged HVAC equipment serving commercial buildings.
Preventative Maintenance Programs
Scheduled maintenance contracts designed to reduce emergency calls, extend equipment lifespan, and lower operating costs.
Equipment Installation
Professional installation of new refrigeration, HVAC, and commercial kitchen equipment for new construction or replacement projects.
Ice Machine Repair
Specialized repair service for commercial ice makers and dispensers used in foodservice and retail environments.
Exhaust System Service
Maintenance and repair of commercial kitchen exhaust hoods and ventilation systems for restaurant operations.