Hammel & McCrady Heating and Cooling
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Claim This BusinessAbout Hammel & McCrady Heating and Cooling
Hammel & McCrady Heating and Cooling serves residential and light commercial clients across central Ohio, operating as an air conditioning contractor based in Circleville. With a 3.4-star average across five customer reviews, the company provides furnace and air conditioning installation, repair, and maintenance services. Their documented service territory stretches across eight communities including Circleville, Ashville, Amanda, and Adelphi, offering coverage for homeowners in Pickaway County and surrounding townships.
The company maintains a parts store Adjacent to its main operation, though prospective customers should note that the parts counter operates on adjusted hours. Website information confirms 24/7 emergency availability, a valuable differentiator for Ohio residents facing sudden heating or cooling failures. Service offerings span the full scope of residential climate control: new system installations using major manufacturer equipment, diagnostic services for malfunctioning units, and routine maintenance programs designed to extend equipment lifespan. The business accepts cash and check payments, with no mention of credit card processing on their published payment options.
Customer narratives from verified reviews reveal both strengths and concerning patterns. One reviewer detailed a same-day response by a technician named Mike during dangerous subzero temperatures, noting rapid arrival and effective repair. However, negative experiences surface around diagnostic thoroughness and customer respect. A reviewer described receiving a dismissive diagnosis regarding a heating system failure, later discovering the actual issue was a rodent-caused short in the exterior unit. Another review cited poor retail support at their parts location, with staff unavailable during posted business hours. These accounts suggest service quality may vary significantly depending on the specific technician dispatched.
What Customers Say
Three reviews mention specific technicians, with Mike receiving praise for same-day emergency response while other techs drew criticism for dismissive behavior. The single five-star review cites rapid arrival and effective repair, while both one-star reviews describe communication failures and diagnostic errors. Overall sentiment splits evenly: one customer experience earned strong recommendation while multiple reviewers advise against relying on this company.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| FridayToday | 8 AM–4 PM |
| Saturday | Closed |
Services
Furnace Installation
New furnace system installation for residential homes, including equipment selection and professional setup.
Air Conditioning Installation
Central AC installation services for existing homes and new construction projects.
Furnace Repair
Diagnostic and repair services for malfunctioning heating systems, including component replacement.
AC Repair & Maintenance
Air conditioning repair, troubleshooting, and preventive maintenance tune-ups to maintain system efficiency.
24/7 Emergency Service
Around-the-clock emergency availability for sudden heating or cooling system failures, regardless of weather conditions.
Parts & Retail Sales
In-house parts store offering Filters, components, and supplies for consumer purchase.