Stephen Hurst Pack Heating & Cooling, Inc.

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Claim This BusinessAbout Stephen Hurst Pack Heating & Cooling, Inc.
Stephen Hurst Pack Heating & Cooling, Inc. has served homeowners in Circleville and surrounding Pickaway County communities for decades as a licensed Lennox dealer. The company maintains a 4.6-star average across 30 customer reviews, reflecting consistent service quality recognized by the local community. Owner Stephen Pack operates the business alongside technician Adam and support staff member Becky, handling everything from furnace installations to air conditioning repairs for residential clients throughout the region.
This contractor distinguishes itself through an exclusive partnership with Lennox as a network dealer, giving customers access to premium equipment including the Ultimate Comfort System, advanced Zoning Systems, and smart thermostats. The company also offers financing options to help homeowners manage unexpected equipment replacements. Their indoor air quality division features Lennox air filtration, ventilation systems, and humidifiers designed for Ohio's variableclimate challenges and seasonal humidity fluctuations.
Customer reviews highlight specific technicians handling difficult situations. When Johnathan Strawser's air conditioning failed during summer heat, Steve arrived within days and spent nearly three consecutive days installing a new unit in attic temperatures exceeding 120 degrees. Another reviewer, George Morris, praised technician Adam for servicing their Lennox furnace, noting the honest approach to diagnosis. These detailed accounts demonstrate the company's commitment to completing physically demanding repairs regardless of conditions.
What Customers Say
Positive reviews cite specific technician names (Steve, Adam) and describe challenging repair scenarios. 4 of 4 five-star reviewers mention attentive communication and willingness to explain options rather than simply recommending replacements. The single one-star review describes a conflict over water access during a service call, with the reviewer noting the technician did not provide a timeframe for completion.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–3 PM |
| Saturday | Closed |