H. Jack's Plumbing and Heating

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About H. Jack's Plumbing and Heating
H. Jack's Plumbing and Heating has served Cleveland homeowners for decades, earning a 4.8-star average across 713 reviews. Their round-the-clock availability means a burst pipe or broken water heater does not wait for business hours. The company holds state credentials required for plumbing and gas work in Ohio, and their team responds to calls throughout Cuyahoga County, including Lakewood, Parma, and Euclid. Whether the job is a dripping faucet or a full repipe, customers describe crews that arrive on time and leave the worksite clean.
The volume of repeat business and referrals speaks to something beyond luck. Multiple reviewers note that technicians explained what caused the problem and what maintenance steps prevent recurrence. This educational approach distinguishes routine service calls from genuine problem-solving. Technicians carry standard parts on trucks, which often eliminates a second trip and keeps emergency pricing predictable. The shop maintains a local presence rather than operating as a call center, so the person answering the phone recognizes your street when you call.
Technicians Ezekiel and Lucas handled a soil stack replacement that another contractor had misdiagnosed, arriving promptly and walking the homeowner through each step before starting work. For a gas fireplace reconnection that required a mechanical contractor referral, Sean Wenger praised the crew for calling ahead, testing for leaks, and confirming the fireplace operated correctly before leaving. Richard went further during a routine water line inspection by identifying a concurrent gas leak, coordinating with the gas utility, and staying until utility crews finished their portion of the repair.
What Customers Say
All 713 reviews carry a 5-star rating, with technicians Richard, Ezekiel, Lucas, and Michael appearing in multiple accounts for thorough diagnostics, clean worksite practices, and clear explanations of repair needs and future maintenance.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
Drain and Sewer Service
Clearing blockages, repairing or replacing damaged drain lines, and addressing chronic backups caused by aging soil stacks or root intrusion.
Water Heater Installation and Repair
Replacing standard and tankless water heaters, diagnosing no-hot-water scenarios, and matching units to household demand.
Gas Line Installation and Repair
Connecting gas appliances, testing for leaks with pressure gauges, and coordinating utility involvement for complex gas repairs.
Fixture and Faucet Repair
Fixing leaks at kitchen sinks, bathroom vanities, and outdoor spigots, or replacing worn fixtures with current code-compliant models.
Appliance Rough-In and Hookup
Running water lines, drains, and electrical connections for new dishwashers and washer-dryer units as part of kitchen and laundry remodels.
Emergency Response and Same-Day Service
24-hour availability for burst pipes, gas leaks, and other urgent situations requiring immediate repair to prevent property damage.