Koala Insulation of Cleveland West Side

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About Koala Insulation of Cleveland West Side
Koala Insulation of Cleveland West Side serves homeowners across Cleveland's west side neighborhoods, including Lakewood, Rocky River, and Westlake. The company holds a 4.9-star average rating drawn from 78 customer reviews, reflecting consistent service quality in residential insulation projects. Specializing in attic and basement insulation, the team handles both new installations and upgrades to existing homes.
What distinguishes this contractor is their attention to air sealing details that many insulation companies overlook. Reviewers describe thorough sealing around ceiling fixtures, drywall seams, and transitional spaces where flat ceilings meet sloped eaves. The crew uses a combination of batt insulation, Styrofoam baffles, and blow-in insulation tailored to each home's specific configuration. Technicians also install insulated zippered enclosures for access hatches and ensure proper airflow from eaves vents.
Customers consistently praise specific team members. Alex handles estimates and provides detailed bids. Zack has been cited for explaining installation procedures to homeowners and ensuring thorough cleanup. One reviewer noted the crew stayed late on New Year's Eve to complete a job involving active knob and tube wiring, demonstrating flexibility with challenging scenarios. Another highlighted how the team sealed joint areas the homeowner had not requested, going beyond the original scope.
What Customers Say
All 78 reviewers awarded 5-star ratings, with multiple customers specifically naming Alex, Zack, and Mike for their communication, attention to detail, and willingness to go beyond initial scope. The most frequently mentioned positive themes are thorough air sealing, clean work sites, and detailed explanations of the installation process.
Services
Attic Insulation
Batt and blow-in insulation with proper depth, averaging 18 inches in main areas, plus air sealing.
Basement Insulation
Complete sealing of joint areas, rim joists, and entire basement perimeter.
Air Sealing
Sealing around ceiling fixtures, fans, drywall seams, and transitional spaces between flat and sloped ceilings.
Ventilation Installation
Stapling Styrofoam baffles in joist bays to ensure continuous airflow from eaves vents.
Access Hatch Solutions
Installation of insulated zippered enclosures for attic access points.
Insulation Removal & Replacement
Upgrading outdated or insufficient insulation in existing residential properties.