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About Lewis Chimney and Masonry
Lewis Chimney and Masonry operates as a chimney services contractor serving Cleveland and surrounding communities including Chardon, Beachwood, Willoughby Hills, Solon, Twinsburg, Cleveland Heights, Wickliffe, Eastlake, and Cuyahoga Heights. The business holds a 4.8-star rating accumulated across 180 customer reviews, reflecting consistent service quality over their operational history. Their team includes CSIA-certified chimney technicians who maintain licensing, bonding, and insurance coverage for all service calls. This credentialed approach differentiates their work from unqualified contractors who may offer lower pricing but lack professional certifications.
What distinguishes Lewis Chimney and Masonry from competing contractors is their commitment to transparent service practices. Multiple reviewers note the team provided free inspections and waived diagnostic fees when no repairs were necessary, avoiding unnecessary upselling. Their service menu covers chimney liner retrofitting, crown reconstruction with HeatShield application, cap installation, gas unit maintenance, fireplace replacement, and general masonry repairs. The company handles both heating-season emergency calls and planned renovation projects, accommodating scheduling conflicts arising from Ohio weather disruptions.
Customer reviews highlight specific technicians who managed unique situations. One reviewer working remotely from another state described Ben coordinating repairs while maintaining clear communication despite the distance. Another customer mentioned Tomas completing a full crown rebuild and HeatShield application in a single day, with the crew cleaning all debris afterward. A third review noted Dave in the office rescheduled appointments during severe weather events, ensuring customers were not charged for cancelled service calls. These accounts describe service delivery rather than business ownership, with no reviewer explicitly stating a person holds an ownership role.
What Customers Say
All eight sampled reviews carry five-star ratings, with customers specifically praising transparent pricing, same-day service availability, and technician professionalism. Three reviewers mention Ben by name, describing him as accommodating remote clients and providing accurate estimates. Two reviews cite the waived inspection fee policy, while one customer notes the team worked through inclement weather to complete a same-day liner retrofit. No negative reviews appear in the sampled data.
Services
Chimney Repair
Structural repairs addressing cracked flue liners, damaged crowns, deteriorating mortar joints, and water infiltration issues.
Chimney Sweep Service
Annual cleaning removing creosote buildup, debris blockages, and animal nest removal to restore safe operation.
Chimney Liner Installation
Professional liner retrofitting for furnaces, water heaters, and heating appliances, ensuring proper venting and code compliance.
Chimney Cap Installation
Custom cap fitting to prevent water penetration, animal entry, and downdraft issues in residential chimneys.
Fireplace and Firebox Replacement
Complete fireplace unit replacement including firebox restoration, damper repair, and surrounding masonry reconstruction.
Gas Unit Installation and Repair
Installation and maintenance of gas fireplace inserts, log sets, and gas-fired heating appliances.
Masonry Repair
Brick and stone restoration addressing spalling, cracking, and structural deterioration in chimneys and exterior walls.
Crown Reconstruction with HeatShield
Full crown rebuild using HeatShield cerablanket coating system to restore chimney tops and prevent future water damage.