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About Lorain Chimney
Lorain Chimney is a masonry contractor serving Cleveland and surrounding northeastern Ohio communities. With 40 customer reviews yielding a 4.7-star average rating, the company operates from a brick-and-mortar office and maintains bonding and insurance coverage, distinguishing them from transient contractors. The business specializes in chimney reconstruction, repointing, tuck pointing, and stone/brick facade work for residential properties.
The company prioritizes clear communication throughout service engagements. Reviewers consistently note that the team explains each step of the project and addresses homeowner concerns with professionalism. Workmanship standards emphasize thoroughness, with crews cleaning up daily during multi-day projects and leaving properties in order upon completion.
Customers mention specific team members including Bill and Mike, describing them as true professionals. Projects range from chimney rebuilds requiring structural expertise to curb-appeal transformations using stone to replace existing brick facades. One reviewer noted their chimney cap required warranty attention within five months of installation, prompting repeated contact with the company.
What Customers Say
Of 5 detailed reviews, 4 are five-star ratings praising professionalism, communication, and craftsmanship. One two-star review cites a chimney cap failing within five months and difficulty reaching the company for warranty service.