
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, from $39.
About Parma Appliance Repair
Parma Appliance Repair operates as an appliance repair specialist serving homeowners throughout Cleveland, Ohio and surrounding communities. The business holds a 4.7-star average rating drawn from 223 client reviews, reflecting consistent service quality across a broad customer base. This rating positions the contractor among the higher-rated independent appliance repair options in the Cleveland metro area. The company focuses exclusively on appliance repair work, distinguishing this operation from full-service HVAC companies that handle multiple trade categories.
The contractor distinguishes itself through responsive service scheduling and transparent pricing structures. Reviewers consistently highlight the technician's ability to arrive with the correct replacement part already in hand, eliminating the need for follow-up visits. This preparation reflects effective diagnostic communication, where customers describe receiving accurate problem assessments over the phone before the on-site visit. The combination of same-day availability and upfront cost discussion creates a service experience that reviewers describe as straightforward and trustworthy.
Customer stories from reviewers detail specific repair scenarios that illustrate the company's service approach. One reviewer described calling about a non-functioning dryer, receiving a phone diagnosis, and having the technician arrive hours later with a dryer belt already in stock, completing the repair within ten minutes. Another reviewer noted the technician arrived the next day carrying the exact part needed for a washing machine, avoiding the delayed repair process that often accompanies parts ordering. A third reviewer mentioned same-day oven repair that resolved an urgent kitchen need. These scenarios show a technician who communicates clearly, comes prepared, and prioritizes efficient resolution.
What Customers Say
Eight reviewers all awarded 5-star ratings, with six explicitly mentioning same-day or next-day service availability. Four reviewers specifically name Tom as the technician who handled their repair. Pricing appears in three reviews, with each describing the cost as fair or reasonable rather than excessive.
Services
Washer Repair & Maintenance
Diagnoses and repairs washing machine issues including drainage problems, belt failures, and motor malfunctions. One reviewer had a belt replaced within ten minutes.
Dryer Repair & Maintenance
Handles dryers that run without heating, drum rotation issues, and heating element replacements. Reviews describe belt replacement and heating element diagnostics.
Refrigerator Repair
Resolves cooling failures, temperature inconsistencies, and compressor issues in residential refrigerators. One reviewer described same-day weekend repair.
Oven & Range Repair
Fixes oven heating problems, temperature calibration issues, and range burner malfunctions. A same-day oven repair was completed quickly for one reviewer.
Stove & Cooktop Repair
Services stove and cooktop units including burner ignition issues and temperature control problems. A Frigidaire stove was repaired within 30 minutes.
Same-Day Emergency Service
Available for urgent appliance failures requiring immediate attention. Multiple reviewers describe receiving same-day or next-day service for breakdown situations.