SunWatts

SunWatts operates as a solar energy contractor serving Cleveland and the broader Ohio market. The company holds a 4.0-star rating compiled from 19 customer reviews, reflecting a moderate but consistent level of client satisfaction. They maintain 24-hour availability across all seven days, positioning themselves as accessible for homeowners researching solar transitions. The business specializes in solar kit sales and distribution rather than full-service installation, offering systems ranging from compact 4 kW residential setups to expansive 1 MW commercial configurations.

The company distinguishes itself through an extensive brand portfolio that includes Aptos, Axitec, Canadian Solar, Hyundai, Jinko, Mission Solar, Peimar, and Phono Solar panels, paired with SolarEdge inverters. Their business model centers on selling direct-to-consumer solar kits, allowing homeowners to source equipment independently and arrange their own installation. This approach differs from traditional turnkey solar contractors who manage every phase of the project. Customers who reviewed their experience praised the design consultation process and noted that equipment shipped promptly with delivery timing coordinated to align with installer schedules.

Customer experiences at SunWatts present a mixed picture. One reviewer, Mary Vink, described a smooth 15 kW installation using QCells panels and SolarEdge inverters, noting the system covered her electricity costs and that technician Rich remained accessible throughout the design and delivery phases. Another customer, Azeem Nizam, appreciated their efficiency in navigating permits and building a system matching specific needs. However, Greg Spencer gave three stars after design missteps, including a first proposal exceeding roof capacity and a second placing panels dangerously close to a chimney, along with what he characterized as dismissive customer service when he called with installation questions.