USA Insulation

USA Insulation operates as an insulation contractor serving the Cleveland metro area, including Willowick where their local office is located at 31920 Vine St. The company holds a corporate classification and maintains a 2.3-star average rating derived from 20 customer reviews. Their service offerings focus primarily on residential insulation solutions, with the Willowick location handling customer inquiries at (440) 951-6800 and booking requests through a separate toll-free line.

The contractor specializes in injection wall foam insulation, positioning their Premium Injection Wall Foam as a flagship service. Their website promotes Ultimate Home Comfort packages and provides comparison content between injection foam and traditional spray foam applications. The company offers financing options and participates in state funding programs for energy efficiency upgrades, which may help homeowners offset project costs.

Customer feedback reveals significant service challenges. Multiple reviewers report installation-related damage to interior walls, including paint puckering and wall bubbling appearing within days of completion. One customer (Joanne M) documented horizontal damage precisely along injection sites. Another reviewer (Matt B) described high-pressure sales tactics during a whole-home inspection, with a quote exceeding $2,000. Perhaps most concerning, several customers report the company failing to follow through on promised callbacks from service managers, with one customer (Dave Jessup) stating he has been trying for over two months to schedule an inspection of problem areas.