Wallace Industries
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About Wallace Industries
Wallace Industries, Inc. operates as a Cleveland-based machine shop with divisions K.S. Machine and Dependable Tool, serving industrial clients since 1931. The business holds a 3.8-star rating from 5 customer reviews, with all reviewers awarding 5 stars. Located at 3215 Superior Ave. in Cleveland, the shop maintains standard business hours Monday through Friday from 7 AM to 5 PM, closed on weekends. This long-established facility specializes in precision machining services for off-highway and heavy construction equipment, serving manufacturers and maintenance operations throughout the Cleveland metropolitan area and northern Ohio industrial corridor.
What distinguishes Wallace Industries is their dual-division structure combining manufacturing and reclamation capabilities under one roof. The K.S. Machine Division handles original part production while also offering part reconditioning services, allowing clients to restore worn components rather than replace them entirely. This vertical approach reduces equipment downtime for heavy machinery operators who cannot afford extended wait times for new OEM parts. The Dependable Tool Division likely supports tooling needs specific to heavy equipment maintenance, though the website provides limited public detail on this division's exact offerings.
Customer feedback highlights rapid turnaround as a core strength. Jennifer Keefer noted switching from a previous machine shop and experiencing notably faster delivery times alongside improved work quality. Reviewer Joseph Tucceri described the machinists as very talented and the company as easy to work with, praising their capabilities. Justin Orley specifically referenced quality work performed and thanked Tom Wallace, indicating team members engage directly with customers on technical matters. These reviews collectively emphasize the shop's ability to deliver both speed and precision on industrial part orders.
What Customers Say
Three of five reviewers specifically mention turnaround time and quality of work as key strengths. All three posted reviews rate 5 stars, with reviewers Jennifer Keefer, Justin Orley, and Joseph Tucceri praising the shop's machinists and capabilities. The discrepancy between the 3.8 average rating and all 5-star individual reviews suggests potential older negative reviews not displayed in the extracted feedback.
Working Hours
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| SaturdayToday | Closed |
Services
Precision CNC Machining
Computer-controlled cutting and shaping of metal components to tight tolerances for industrial equipment.
Custom Part Manufacturing
Production of original equipment components based on specifications for off-highway and construction machinery.
Part Reconditioning
Restoration of worn or damaged components to functional specifications, extending equipment life.
Heavy Equipment Component Repair
Specialized repair services for parts used in construction and off-highway equipment applications.
Tooling Services
Dependable Tool Division provides tooling solutions supporting equipment maintenance operations.