Ashton Pines Apartments and Townhomes

Ashton Pines Apartments and Townhomes provides residential housing in Columbus, Ohio, earning a 4.4-star rating from 499 tenant reviews. The property offers both apartment and townhome floor plans, catering to individuals and families seeking rental housing in the Columbus area. Office hours run Monday through Friday from 9 AM to 5 PM, with Saturday availability from 10 AM to 5 PM. The complex permits pets and features units with private patios, appealing to tenants who want outdoor space for pets.

Residents consistently highlight the maintenance team's responsiveness as a defining strength. Multiple reviewers describe maintenance requests being addressed the same day, including urgent HVAC repairs during extreme weather. The property has worked with tenants facing financial hardship during shutdown periods, demonstrating flexibility. Tenants also note the complex accepts pets and offers units with privacy fencing, a feature many renters struggle to find in the Columbus rental market.

Tenant reviews name specific maintenance team members who delivered exceptional service. Santiago repaired an air conditioning unit in under 24 hours, completing the fix in approximately 15 minutes. Jeremy Horton and Micah Woodard assisted new residents with move-in logistics and provided needed information. Mo with maintenance personally follows up on work orders to ensure completion. Kenny responded to leak repairs and checked for additional issues. These named technicians represent the on-site team maintaining the property.