Commercial Parts & Service Columbus

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About Commercial Parts & Service Columbus
Commercial Parts & Service Columbus operates as an appliance repair specialist serving the Columbus, Ohio metro area. The business holds a 4.2-star rating compiled from 76 customer reviews, reflecting a client base that spans both residential homeowners and commercial enterprises. Their service window runs Monday through Friday from 8 AM to 5 PM, with weekend availability not offered. The company focuses on equipment repair rather than replacement installations, positioning themselves as a parts-and-service operation for customers seeking fixes over new unit purchases.
The company distinguishes itself through direct access to commercial appliance parts, a resource that distinguishes them from standard residential service providers. Their specialization in commercial equipment including food service machinery positions them uniquely within the Columbus market. Website content indicates their Magento-based platform suggests an established digital presence, though specific brand partnerships or certification credentials are not prominently displayed in the extracted content.
Customer experiences reveal significant variation in service quality. One reviewer documented a six-month delay between quote approval and repair completion, culminating in a collections threat with a 25% fee added to the invoice. However, multiple reviewers specifically commend individual technicians: one client praised a professional who performed repairs on a Bunn coffeemaker, while another described a technician who made repairs after an initial failure. Shannon P. Weimerskirch's five-star review references the team's dedication across multiple ventures, contrasting with negative reviews citing equipment damage, parts disposal without authorization, and unresponsive management.
What Customers Say
Of 5 visible reviews, 3 award 1 star citing extreme delays, damaged equipment, and property disposal without consent. The 5-star reviewer highlights dedicated partnership. Technician professionalism appears in both negative and positive reviews, indicating inconsistency in company oversight rather than uniformly poor service.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Commercial Appliance Repair
Service and repair for commercial food service equipment including mixers, ovens, and cooking appliances.
Residential Appliance Repair
Fix services for home appliances, though specialization appears weighted toward commercial equipment.
Parts Procurement
Access to commercial appliance parts through their distribution network, distinguishing them from standard service technicians.
Equipment Diagnostics
Evaluation and troubleshooting services to identify repair needs before parts ordering commences.
Repair Follow-Up
Some reviewers documented return visits to correct initial repair issues, indicating limited quality assurance.