Logan Services A/C, Heat & Plumbing
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About Logan Services A/C, Heat & Plumbing
Logan Services A/C, Heat & Plumbing has anchored its presence in the Columbus market as a multigenerational family-owned contractor, earning a 4.8-star rating across 4,348 customer reviews. Licensed and insured throughout central Ohio, the company operates around the clock with 24-hour availability, providing residential and light-commercial solutions to homeowners in Columbus, Westerville, Reynoldsburg, and the surrounding communities. The firm handles heating, cooling, and plumbing installs, repairs, and preventive maintenance for systems of nearly every age and configuration.
What distinguishes Logan from other area contractors is its entirely family-operated structure, with team members (not subcontractors) handling every inspection, installation, and service call. Customer reviews consistently highlight the lack of upselling pressure, with technicians like Brian, Rick, and Willie taking time to educate homeowners on equipment options rather than pushing specific brands. The company maintains a clean-work guarantee, using shoe covers in customer homes and removing all old equipment upon job completion.
Reviewers recount specific scenarios that illustrate Logan's responsiveness: technicians notified LeDawn Hudson before arriving, replaced her heat pump in a single visit, and connected her new thermostat to her home WiFi. Kyle Stone's review describes a same-day run back to the shop for a correct part when a small issue arose. Chuck's team installed a furnace just days before a January snow and ice storm, ensuring the homeowner's heating was secured before severe weather arrived. Technicians Austyn, Deavin, Dustin, Lachlan, Craig, and apprentice teams have all earned direct name recognition across recent five-star reviews.
What Customers Say
All five-star reviews across the sample (100%) name specific technicians, with customers highlighting education over upselling and same-part solutions over repeat visits. Multiple reviewers note equipment installation timed to weather events, indicating scheduling responsiveness.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnose and repair cooling systems, perform seasonal tune-ups, replace capacitors, contactors, and refrigerant lines across all major brands.
Heating System Installation & Repair
Install and service furnaces and heat pumps, with recent installations including heat pump replacements and new furnace setups before weather events.
Plumbing Services
Handle water heater installations, pipe repairs, drain cleaning, and basic plumbing related to HVAC water lines.
Thermostat Setup & Integration
Install smart and WiFi-enabled thermostats, connect devices to home networks, and walk homeowners through app configuration.
System Inspections & Consultations
Conduct thorough inspections without upselling pressure, educate homeowners on options, and provide transparent recommendations.
Emergency Same-Day Service
Available 24 hours a day, 7 days a week for heating and cooling emergencies, with technicians notifying customers before arrival.
Equipment Removal & Clean-Up
Remove all old equipment and debris upon job completion, using shoe covers to protect customer flooring throughout the process.