Reserves at Arlington Apartment Homes

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About Reserves at Arlington Apartment Homes
Reserves at Arlington Apartment Homes serves the Columbus, Ohio rental community with 152 guest reviews contributing to a 3.2-star rating. This apartment complex operates Monday through Friday from 9 AM to 6 PM and Saturday from 10 AM to 5 PM, closed on Sundays. The property welcomes prospective residents seeking leasing information and addresses tenant inquiries about available units.
The property offers both classic and renovated apartment units, providing options for different tenant preferences and budgets. Each building features in-unit laundry hookups with availability for stackable washer and dryer installations. The community maintains on-site laundry facilities for residents who prefer that option.
Multiple reviewers highlight specific team members making a difference in tenant experience. Ryan Setterlin credits Matthew on the maintenance team for responding to an emergency maintenance issue with care and attentiveness, transforming a disruptive situation into a manageable one. Stephanie Scott notes that James and Eric complete maintenance requests faster than expected, while Bree in the office is described as kind and knowledgeable during apartment tours. James Pratt mentions the property bones are solid after viewing both classic and renovated units.
What Customers Say
Four of five named reviews mention specific team members by name, with positive experiences citing maintenance responsiveness and office staff knowledge. Negative reviews focus on management communication issues and refund processing rather than physical property conditions or maintenance work.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| SaturdayToday | 10 AM–5 PM |
Services
Apartment Leasing
Rental units available in classic and renovated finishes across the property.
Emergency Maintenance Response
Maintenance team addresses urgent tenant issues, with one reviewer citing same-day emergency response.
Routine Maintenance Services
Standard repair requests completed by James and Eric according to tenant reviews.
In-Unit Laundry Installation
Stackable washer and dryer hookups available for resident installation.
On-Site Laundry Facilities
Building laundry rooms provide additional washing and drying options.
Property Tours
Leasing staff show available units including classic and renovated options.
Tenant Support Services
Office staff assist with lease questions, renewal processing, and tenant communication.