Steel House
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About Steel House
Steel House is an apartment complex in Columbus, Ohio, with a 4.8-star rating from 91 resident reviews. Located in the Columbus area, this property offers rental units with on-site management and maintenance services. The complex maintains standard weekday hours from 10 AM to 6 PM, with weekend availability closed.
The property distinguishes itself through responsive on-site management and dedicated maintenance staff. The property manager, Kassidy, is repeatedly recognized by name in resident reviews for going above and beyond to address concerns and create a welcoming community atmosphere. The maintenance supervisor, Colt, receives specific mention for his work in keeping the property well-maintained.
One reviewer, Joey DiCesare, documented a five-month period without a functioning AC unit, during which portable cooling units were provided but resulted in increased electric bills. The fridge freezing food issue took three months to resolve after the resident provided photographic evidence to management. Another resident, Jessica Arsenault, describes the property manager as approachable and responsive to concerns, issues, suggestions, and ideas.
What Customers Say
3 of 4 named reviewers specifically commend property manager Kassidy for responsiveness and approachability. The single 2-star review cites extended delays in AC and refrigerator repairs, while 5-star reviews emphasize the manager's dedication and the property's convenient proximity to local amenities.
Working Hours
| Sunday | Closed |
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 10 AM–6 PM |
| Thursday | 10 AM–6 PM |
| Friday | 10 AM–6 PM |
| SaturdayToday | Closed |
Services
Apartment Leasing
Rental unit availability and lease agreement processing through the on-site leasing office.
On-Site Property Management
Property manager available during business hours to address resident concerns, suggestions, and maintenance requests.
Maintenance Services
On-site maintenance team handling repair requests and property upkeep, with supervision from maintenance supervisor Colt.
HVAC Repair Coordination
Staff coordinates repair of in-unit heating and cooling systems, though response times have received mixed reviews.
Appliance Maintenance
Management addresses refrigerator and other appliance issues upon resident reporting and documentation.
Community Amenities Access
Resident access to nearby amenities including shopping at Meister's and Kroger.