Ward & Sons Plumbing Co.

Ward & Sons Plumbing Co. operates as a family-owned plumbing contractor serving Central and Southeastern Ohio, including Columbus, Lancaster, Logan, and Athens. The business holds proper licensing and insurance coverage, with eight years of hands-on experience in residential plumbing repair and installation. All three customer reviews on file award the company a perfect 5-star rating, reflecting consistent satisfaction across recent service calls. The contractor specializes in water heater service, faucet repairs, toilet diagnostics, sump pump maintenance, and general pipe work for homes throughout the region.

What distinguishes Ward & Sons from competitors is their emphasis on straightforward diagnosis and having the necessary parts on hand to complete repairs during the initial visit. The company explicitly pledges no runaround, promising quality work backed by honest assessment. Their service offerings span water heater repairs and full replacements for both tank and tankless units, along with faucet installation and repair across kitchen, bathroom, and utility locations. Sump pump service protects basements during heavy rainfall, while general plumbing covers pipe repairs, leak detection, garbage disposal issues, and fixture replacements.

Customer feedback highlights specific service experiences that illustrate their approach. One reviewer described a technician arriving on time, diagnosing the issue quickly, and carrying the required parts to resolve the problem during that same visit. Another customer noted a team that went beyond the original repair request, addressing an improper previous installation at no additional charge while maintaining meticulous cleanliness throughout the home. These accounts demonstrate the practical, thorough service style that earning their perfect rating.