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Claim This BusinessHonest HVAC, LLC has earned a 5.0-star rating across 40 verified reviews in Dayton, Ohio, establishing itself as a trusted name for residential heating and cooling needs. Owner-operator Derek Shawen leads the company, bringing diagnostic expertise and transparent communication to every service call. The contractor serves homeowners throughout the Dayton metropolitan area, handling everything from emergency furnace failures to planned heat pump installations.
What distinguishes this contractor from others is Derek Shawen's methodical approach to diagnostics and his commitment to transparent pricing. Multiple reviewers specifically note he never gave any indication of price gouging, explaining each step of the repair process as he worked. The company focuses on getting the diagnosis right before recommending repairs, with reviewers describing him as precise, thorough, and detail-oriented.
Reviewers repeatedly highlight specific scenarios where Derek exceeded expectations. When Marigold Life's furnace failed during extreme cold, Derek kept her updated throughout the entire process. Dan T's heating unit had a freon leak that other technicians had missed; Derek systematically diagnosed each component to find the culprit. Jane Nomura needed a new heat pump and received a fair estimate that matched the final charge. From safety repairs to routine winter maintenance, the common thread is honest work done right.
All 40 reviews award 5 stars, with customers consistently praising Derek Shawen's diagnostic skills, fair pricing, and transparent communication. Emergency service during extreme cold, freon leak detection, and heat pump installations appear across multiple testimonials.
Emergency and non-emergency furnace repairs, including diagnostic services to identify underlying issues like freon leaks.
Air conditioning diagnostics, refrigerant services, and system tune-ups to restore cooling efficiency.
Complete heat pump installation with upfront pricing, options discussion, and professional setup.
Routine winter maintenance for gas furnaces including inspection, cleaning, and performance verification.
Smart thermostat installation including Honeywell wifi thermostats with system configuration.
Furnace safety checks identifying and repairing hazardous conditions like venting issues or component failures.