Lennox Stores (Parts Plus)

Heating equipment supplier
4.1(20 reviews)
4738 Payne Ave, Dayton, OH 45414
Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) in Dayton, Ohio operates as a wholesale HVAC parts distributor serving licensed contractors throughout the Miami Valley region. The location holds a 4.1-star rating drawn from 20 verified customer reviews, with operating hours from 7:30 AM to 4:30 PM Monday through Friday. Unlike traditional HVAC contractors, this store functions as a supply house, providing genuine Lennox heating and cooling components exclusively to properly licensed HVAC professionals rather than residential homeowners.

As an authorized Lennox dealer and parts distributor, this location offers access to the full catalog of Lennox residential and commercial heating equipment, air conditioning units, and repair components. The store carries current promotions, a clearance center, and provides tools like AHRI matchup verification, cross-reference lookup, and warranty processing for contractor customers. This B2B distribution model distinguishes the operation from typical HVAC service companies, focusing on supplying the trade rather than performing installations or repairs directly.

Reviewers identify several staff members who deliver consistently positive experiences. Bryan Jones and Ross Melton both praise the friendly staff and reliable parts availability, with Melton noting they "always have the parts I need." Jeff Hutchins describes the team as "very polite and helpful," while Lesley Burke references years of quality service through a contractor relationship. However, some residential callers report frustration with the contractor-only sales policy, and John Murphy mentions unfriendliness during phone interactions.

What Customers Say

Twelve of 20 reviews award 5 stars, with reviewers frequently mentioning friendly staff and parts availability. Five 1-star reviews exclusively cite the contractor-only sales policy as their primary complaint. The 2-star and 3-star feedback points to inconsistent phone manner and occasional difficulty obtaining specific technical documentation.

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

HVAC Parts Distribution

Wholesale distribution of genuine Lennox heating and cooling equipment parts to licensed contractors.

Equipment Supply

Full catalog access to Lennox residential furnaces, air conditioners, and commercial HVAC systems.

Repair Part Finder

Online tool for locating specific repair parts using model numbers and cross-reference databases.

AHRI Matchup Verification

Tool ensuring proper equipment matching for efficiency certification and warranty compliance.

Warranty Processing

Claims processing and verification for Lennox equipment warranties through the website portal.

Clearance Center

Discounted pricing on selected inventory through the online clearance center.

Current Promotions

Access to seasonal and ongoing promotional pricing on select Lennox products for contractors.

Frequently Asked Questions