SouthTowne Plumbing, Heating & Cooling

SouthTowne Plumbing, Heating & Cooling has been serving Centerville and Dayton, Ohio homeowners for over 40 years. The company holds state contractor licenses and maintains an exceptional 5-star rating based on 427 verified customer reviews. Based at 982 Senate Drive in Dayton, the company responds to service calls across the greater Dayton metro area including Centerville, Kettering, and surrounding Montgomery County neighborhoods. This family-owned operation combines licensed plumbing expertise with full HVAC capabilities, offering residents a single point of contact for water heaters, furnaces, air conditioners, and general plumbing repairs.

What sets this contractor apart is their $0 service call fee policy during normal business hours, a rare offering in the Dayton market. The company provides 24/7 emergency response with same-day appointments available for urgent heating and cooling needs. Multiple reviewers specifically mention the transparency and fairness of pricing, noting that work was explained thoroughly before any repairs began. The company also offers financing options and a membership program that extends the $0 service call benefit to after-hours emergency calls.

Reviewers repeatedly name individual technicians who handled specific situations. Glenn arrived promptly, diagnosed a furnace issue quickly, and restored heat during frigid weather. Technician Scott conducted a thorough maintenance inspection on both indoor and outdoor HVAC components including a mini-split system, photographing internal conditions to show the homeowner exactly what was happening inside the unit. Another customer, D Brookshire, praised Hunter who treated their family like his own during a furnace installation, taking time to explain every step and ensuring the work met proper safety standards.