Henry Heating Cooling & Plumbing
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Claim This BusinessAbout Henry Heating Cooling & Plumbing
Henry Heating Cooling & Plumbing anchors its reputation on nearly three decades of continuous service across Tuscarawas, Stark, Carroll, and surrounding Ohio counties. The company holds current state licensing and maintains an A+ rating with the Better Business Bureau, supported by 56 verified client reviews that average 4.7 stars. This volume of feedback places them among the most-reviewed independent HVAC contractors in the greater Dover region, reflecting a business model built on repeat residential calls and word-of-mouth referrals. Their service fleet handles furnace installations, air conditioning repairs, and plumbing emergencies for homeowners, while their commercial division manages multi-unit properties and light industrial facilities.
What distinguishes Henry Heating from regional competitors is their commitment to original-equipment manufacturer parts and their willingness to pursue unconventional solutions. The company operates as an authorized dealer for several major heating and cooling brands, enabling them to source components that independent technicians often cannot locate. Their project gallery showcases everything from Unico small-duct systems in renovated historical homes to multi-zone ductless mini-split installations serving modern additions. For property managers, they maintain building automation controls and offer design-build contracting services that allow project scoping from initial engineering through final installation.
Customer reviews repeatedly cite fast response times during system failures. When Karla Beal's heat stopped working on a freezing evening, dispatcher Preston dispatched technician Braxton within 35 minutes, restoring warmth before midnight. DJ Heaton described technician Zach locating a rare furnace component during the Christmas holiday weekend, then personally picking up the part rather than delaying the repair. Both scenarios illustrate the company's emergency protocol: same-day arrival for after-hours calls, upfront diagnostic explanations, and leave-behind cleanliness standards documented across a dozen similar testimonials.
What Customers Say
Every reviewed interaction, seven of seven, received five stars, with specific technicians named in six of seven accounts. Emergency same-day response appears in three reviews, and three clients mentioned the same plumber (John, Andrew, or Todd) by name for repeat service calls.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Installation, Repair & Maintenance
Complete furnace replace and repair, including holiday-weekend emergency calls and original-manufacturer part sourcing.
Air Conditioning Service
AC installation, repair, and maintenance for residential and light commercial systems; same-day heat-wave response available.
Plumbing Repair & Installation
Leak detection, pipe repair, water heater installation including hot water tank replacements, and bathroom renovation plumbing.
Ductless Mini-Split Systems
Multi-zone ductless installation for home additions, renovations, and commercial server rooms with design-build options.
Commercial HVAC & Plumbing
Business-scale HVAC maintenance, plumbing service, and building controls for retail, office, and industrial properties.
Preventative Service Programs
Scheduled maintenance agreements covering annual heating, cooling, and plumbing inspections with priority scheduling.