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Claim This BusinessAce Hardware Home Services has been serving Fairborn and the greater Dayton region for years, building a reputation as a trusted heating and cooling contractor backed by the nationally recognized Ace Hardware brand. With an exceptional 4.9-star rating from 2,067 customer reviews, the company employs a team of licensed technicians who handle everything from routine maintenance to complete system replacements. Operating 24 hours a day, seven days a week, the company serves Fairborn, Dayton, and surrounding Ohio communities, ensuring homeowners never wait long when heating or cooling systems fail.
What distinguishes Ace Hardware Home Services from other regional contractors is their commitment to transparent communication and professional execution. The company leverages Ace Hardware's distribution network to source quality equipment and parts, and their technicians take time to explain each step of repairs or installations to homeowners. Unlike contractors who simply present a final bill, Ace Hardware team members walk customers through discovered issues and discuss options before proceeding, which reviewers consistently cite as a refreshing approach.
Customers repeatedly praise specific technicians who go beyond standard service calls. When Mandy Wills needed ductwork cleaning, Ty and Landon arrived professional and courteous, thoroughly explaining the job before, during, and after the work. Following a furnace failure on a Wednesday evening, Jay Maxwell's call brought Mark to his home by 8 AM the next morning, diagnosing a 20-year-old system requiring a $1,200 control board. Colton Johnston's full HVAC replacement involved Joel, Austin, and Landon, who not only installed the new system but also addressed problems they discovered in the previous equipment.
Technicians earn consistent praise for explaining procedures thoroughly and treating homes with respect, with multiple reviewers noting shoe covers and careful cleanup. Several customers mention same-day or next-morning response times for emergency heating failures, with one reviewer highlighting a Wednesday-night furnace call resolved by 8 AM Thursday. The overwhelming majority of 2,067 reviews award five stars, with negative feedback focusing on pricing while positive reviews emphasize diagnostic skill and professionalism.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete heating and cooling system installation for homes, from equipment selection through final setup, with same-day installation available.
Emergency furnace repairs including control board diagnostics and replacement, with 24/7 availability for heating failures.
Air conditioning tune-ups, diagnostics, and repairs including ductless split system maintenance and annual service checks.
Professional duct cleaning services with thorough explanations of work performed before, during, and after the job.
Yearly maintenance inspections for heating and cooling systems, including multi-point checks and filter replacement.