Apex Heating & Air

Apex Heating & Air delivers residential heating and cooling solutions across Franklin, Ohio and surrounding communities. With a perfect 5-star rating from 63 verified customer reviews, this veteran-owned contractor has built a reputation for responding when homeowners need help most. The company maintains 24-hour availability, ensuring that a heating failure during a January cold snap or an AC breakdown in August heat does not become a prolonged crisis for families relying on comfortable indoor temperatures.

What distinguishes this contractor emerges clearly in customer feedback: the team performs full system replacements and installs new equipment with meticulous attention to detail. Reviewers describe seeing old, haphazard furnace piping replaced with clean, logical installations that make sense. Derek and his crew complete major projects in single visits whenever possible, handling equipment procurement while simultaneously removing outdated units, allowing homeowners to avoid multiple service appointments.

Customer stories reveal the hands-on nature of this operation. When one reviewer described a furnace producing a burning rubber smell and shutting down late on a December evening, Derek arrived the following morning and worked through the decision process with the homeowner. Because the unit was 16 years old, they arranged for new equipment, then worked until 2 a.m. installing the replacement furnace and adding a new humidifier. Another reviewer experienced a complete HVAC replacement during an extreme cold snap, and Derek continued until 3 a.m. to ensure the apartment had heat before leaving.